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General Terms of Sale

Effective since June 1, 2025 — updated March 2026

Information-only translation. These Terms are provided in English for convenience. The French version remains the contractual reference.

I.Seller identification

The Apothicarium — French SASU
Share capital: EUR 1,000.00
SIREN: 945 112 746 — RCS Manosque
SIRET: 945 112 746 00001
Registered office: 167 Boulevard des Varzelles, 04100 Manosque, France
Email: contact@lapothicarium.fr

II.Scope

These General Terms of Sale apply to all product sales concluded between The Apothicarium and any customer through lapothicarium.fr. They prevail over any other document unless expressly agreed otherwise.

III.Products

The products offered are food supplements in functional drink or powder form. They do not replace a varied, balanced diet or a healthy lifestyle. Medical advice is recommended in case of pregnancy, breastfeeding, ongoing treatment or known medical condition.

IV.Availability

Offers and prices are valid while visible on the website and subject to stock availability. Limited editions may end at any time when stock is exhausted.

V.Orders and payment

The customer selects products, validates the cart, accepts the Terms and pays through a secure payment provider. The Apothicarium does not store banking data.

VI.Prices

Prices are displayed in euros including taxes. Shipping fees are shown before final order confirmation.

VII.Delivery

At launch, delivery is planned for mainland France. Delivery methods, fees and estimated times are displayed during checkout. The Apothicarium is not liable for delays caused by carriers or force majeure.

VIII.Withdrawal right

Consumers have a 14-calendar-day withdrawal period from receipt of the order, except for products opened or unsealed after delivery for hygiene and health-protection reasons.

IX.Returns and refunds

Returns are accepted if products are intact, unopened and in their original packaging. Refunds are issued within 14 days after receiving the returned product.

X.Liability

The Apothicarium is not liable for inappropriate use of products or for effects linked to use contrary to product instructions, precautions or contraindications.

XI.Personal data

Personal data is processed for order management and commercial communications where consent has been given. See the Privacy Policy.

XII.Intellectual property

All site content is protected and belongs to The Apothicarium or its partners. Any unauthorized reproduction or use is prohibited.

XIII.Applicable law and disputes

These Terms are governed by French law. In the event of a dispute, the parties will first seek an amicable solution. Consumer mediation may be available under French law.

XIV.Complaints

Complaints should be sent to contact@lapothicarium.fr or to the registered office within 14 days of receiving the order.